A cleaning business is one of the best ways to become your own boss and set your own hours while earning a nearless unlimited income. So what can you do to make sure that your business goes from good to great? These insider tips can help!
Never stop learning. The cleaning industry may not be the most glamorous or complex, but established business owners say there’s always something to learn. Technology advances affect the equipment you use, safety issues affect the chemicals you clean with, and there will always be ways you can enhance your organizational and managerial skills. Read industry publications, go to meetings and conventions, participate in trade organizations, and encourage your suppliers to keep you up to date.
As with any other business, you must continue investing in understanding your work and your market to succeed. If you want to grow your company, continue growing your knowledge. The more you educate yourself, the more you will stand out from the crowd.
Clean it like it’s your own. Regardless of what you’re cleaning and whether you’re doing traditional housecleaning, janitorial work, or providing a specialty cleaning service, clean like you’re cleaning your own home or office.
Develop systems. Systems provide a structure that allows you to work consistently and efficiently, and also let you create a company that will continue to run whether you’re there or not. Create systems for every function: cleaning, laundry, supervision, reporting, customer service, accounting and management.
One great way to manage this is by creating your own cleaning business through an already-established company. By buying in to a successful system, you can skip the complicated steps of laying your own groundwork and instead set in immediately on earning more than you ever expected!
Don’t undersell yourself. When you’re starting out, you may be tempted to try to undercut the competition’s prices. A better strategy is to simply outperform them by providing quality work.
Find a niche. Don’t try to be all things to all people; pick the market you can best serve, and focus on that. For example, if you choose to service smaller office buildings, you may not be able to provide quality work at a profitable price level to larger facilities. Excel in what you’re doing and build consistency in the services you provide. When you try to serve too many markets, you won’t be successful in any of them.
Develop your computer skills. You need to be as skilled with your computer as you are with a mop or buffer. The cleaning business may not be particularly high tech, but you don’t have time to do estimates, billing, payroll, inventory control and other record-keeping by hand.
Invest in customer service. The quality of your cleaning is important, but it’s not everything. Building strong relationships with your clients requires a serious commitment to customer service. Don’t assume that just because the work looks satisfactory to you that it is to your customers–or that there’s nothing else they want or need. Be sure to follow up with them consistently to find out how things are going.
– via Entrepreneur
Are you ready to start a cleaning business of your own? What are you most excited about as you make your business a success?